Our References.
Proven Impact and Success Stories.

Explore a wealth of customer testimonials on OMR ReviewsOMR Reviews, complementing the case studies provided here.

OMR Badge showing that ODOSCOPE is leader in the category Customer Engagement Platform.
OMR Badge showing ODOSCOPE is leader in Website Personalization.

Through AI felgenshop.de becomes a pioneer in list sortings.

By connecting to the ODOSCOPE Customer Engagement Platform, felgenshop.de can now display its very large product range in an automated and user-specific manner.

Assembly Outsourcing
Sales per Visit

Situational personalization powers UX at PETER HAHN

PETER HAHN uses the ODOSCOPE Customer Engagement Platform to sort product listings according to the user’s individual shopping situation and purchasing needs. The achieved results are more than convincing.

Mobile Demand
Mobile Order Value

Curated product list sortings for advanced CX

The young, fast-growing store provider DefShop was looking for a solution to optimize its customer experience. The ever-growing needs of online users in particular demand a product range that is relevant to them. Personalized product lists are a promising way to achieve this.

Automated list sortings
Time saving

Situationalization at asambeauty.com

The beauty platfom was looking for a recommendation solution that suggets most suitable products to each single user and their current situation. For this, the company relies on situational recommendations by ODOSCOPE.

sales increase
Uplift in CX

Curated product listings at TITUS

Committed to providing customers with a great experience, TITUS is the premier destination for all things skateboarding and streetwear related since 1978. With ODOSCOPE, TITUS increased its sales by 8,5% as well as product order volume by 7,2%.

Conversion Rate

B2B Ecommerce on fast lane

Certeo uses the ODOSCOPE Customer Engagement Platform both for product recommendations and in list sortings: category, overview pages and search result lists. This approach makes it possible to adapt the online-shop to the user's individual needs as well as their current shopping situation, whether known or unknown, in less than 20 ms.

Uplift in sales
Uplift in basket value

Frequently Asked Questions

Find answers to common questions about our platform and services.

What is ODOSCOPE about?

ODOSCOPE helps ecommerce retailers sell their goods in a targeted and profitable way through future-proof, scalable personalization and AI-powered merchandising. We provide a privacy-compliant customer engagement platform for managing all digital sales channels, enabling business users to analyze and profitably leverage user, customer and market data. Based on user-centric, automated, real-time decisions, we enable our clients to show the right content at the right time in the right way to each individual online user - whether known, anonymous or not yet recognized.

I get 2 in 1: Scalable personalization and AI-powered merchandising? 

Yes, because we want to give you the best of both worlds.

Scalable personalization is entirely data-driven. It is highly accurate and lightning fast. It intelligently combines knowledge from multiple digital touchpoints and is fully automated. Scalable personalization easily enables any number of playout variants based on high-dimensional prescriptive analytics.

With Merchandising, you can actively contribute your knowledge and experience: you can control which products are promoted or penalized based on margins or out-of-stocks. All playout scenarios remain purely data-driven and user-specific. This allows you to make targeted sales while taking into account campaign goals or promotional surcharges. Often there are multiple factors at play.

How is ODOSCOPE implemented?

We offer plugins for Shopware, Shopify and Salesforce for quick and easy integration into a shop system (as of Q1, 2024). Otherwise ODOSCOPE is integrated into the store system via REST API. The integration is thoroughly documented and closely monitored by our reliable Customer Success Team.

How can I reach ODOSCOPE as a customer?

Each of our customers is in close contact with a dedicated account manager and representative from our Customer Success team. Personal contacts are always available via email or a customer-specific Slack or Teams channel.

What is the pricing model?

An ODOSCOPE license is essentially calculated based on the traffic volume of an online shop per year (sessions per year in 1 million steps). Another factor is the number of AI modules used for the various onsite personalization activities like product list sorting, search result sorting, recommendations, mailings, adaptive ads etc.

Can I cancel my subscription?

We want all customers to be happy and satisfied with our solution and services, of course. However, if a customer decides to end the contract, the contractually agreed notice period applies. In general, an annual license will be renewed for another year unless it is cancelled in writing with 3 months notice to the end of the contract.