Our References.
Proven Impact and Success Stories.
Explore a wealth of customer testimonials on OMR ReviewsOMR Reviews, complementing the case studies provided here.
FRANKONIA boosts revenue through hyper-personalization
ODOSCOPE powers FRANKONIA with real-time personalization, creating offers based on behavior, location and weather that boost growth and satisfaction.
Hofmeister – fun furniture shopping through relevance
ODOSCOPE enables Hofmeister to personalize shopping while improving efficiency and generating valuable insights for long-term business growth.
AI-powered merchandising to increase efficiency and sales at GOLDNER
GOLDNER boosts efficiency and saves time every month by automating list sorting with ODOSCOPE while securing a strong 12x ROI.
Through AI felgenshop.de becomes a pioneer in list sortings.
With ODOSCOPE Felgenshop.de personalizes its vast assortment automatically and creates more relevant shopping experiences for every user.
Situational personalization powers UX at PETER HAHN
With ODOSCOPE PETER HAHN sorts product offers according to customer needs and shopping context leading to higher relevance and business growth.
Curated product list sortings for advanced CX
With ODOSCOPE DefShop delivers relevant product assortments tailored to customer needs which boosts satisfaction and performance.
Situationalization at asambeauty.com
With ODOSCOPE the beauty platform provides tailored product suggestions for every user situation which results in higher satisfaction and growth.
Curated product listings at TITUS
TITUS boosts sales by 8,5 percent and increases order volume by 7,2 percent with ODOSCOPE while delivering outstanding customer experiences.
B2B Ecommerce on fast lane
With ODOSCOPE Certeo tailors product recommendations and list sortings in under 20 ms creating a shopping experience that fits every user situation.
Frequently Asked Questions
Find answers to common questions about our platform and services.
ODOSCOPE helps ecommerce retailers sell their goods in a targeted and profitable way through future-proof, scalable personalization and AI-powered merchandising. We provide a privacy-compliant customer engagement platform for managing all digital sales channels, enabling business users to analyze and profitably leverage user, customer and market data. Based on user-centric, automated, real-time decisions, we enable our clients to show the right content at the right time in the right way to each individual online user - whether known, anonymous or not yet recognized.
Yes, because we want to give you the best of both worlds.
Scalable personalization is entirely data-driven. It is highly accurate and lightning fast. It intelligently combines knowledge from multiple digital touchpoints and is fully automated. Scalable personalization easily enables any number of playout variants based on high-dimensional prescriptive analytics.
With Merchandising, you can actively contribute your knowledge and experience: you can control which products are promoted or penalized based on margins or out-of-stocks. All playout scenarios remain purely data-driven and user-specific. This allows you to make targeted sales while taking into account campaign goals or promotional surcharges. Often there are multiple factors at play.
We offer plugins for Shopware, Shopify and Salesforce for quick and easy integration into a shop system (as of Q1, 2024). Otherwise ODOSCOPE is integrated into the store system via REST API. The integration is thoroughly documented and closely monitored by our reliable Customer Success Team.
Each of our customers is in close contact with a dedicated account manager and representative from our Customer Success team. Personal contacts are always available via email or a customer-specific Slack or Teams channel.
An ODOSCOPE license is essentially calculated based on the traffic volume of an online shop per year (sessions per year in 1 million steps). Another factor is the number of AI modules used for the various onsite personalization activities like product list sorting, search result sorting, recommendations, mailings, adaptive ads etc.
We want all customers to be happy and satisfied with our solution and services, of course. However, if a customer decides to end the contract, the contractually agreed notice period applies. In general, an annual license will be renewed for another year unless it is cancelled in writing with 3 months notice to the end of the contract.