Show the most engaging products tailored to any user at any time and touchpoint
We help companies understand their users with ease, engage with them one-to-one and optimize their business strategies with efficiency.
ODOSCOPE is trusted by
Customer Engagement Platform.
The ODOSCOPE Customer Engagement Platform (CEP) provides a seamless 1:1 personalization tailored to the individual user at all touchpoints. Employing the ODOSCOPE real-time AI technology companies increase the customer lifetime value by increasing revenue and lowering costs significantly.
Powered by Data. Personalized through AI. Scaled with Automation.
POWERED BY DATA.
1st party data are the competitive edge of successful businesses. Data is the currency of the new economy.
As contracted data processor ODOSCOPE integrates all of your internal and available external data into one platform: product data, stock and pricing data, customer data plus behavioural data, socio-demographic data, external situational data etc.
There can be any number of data sources.
Within our customer engagement platform, small and large companies operationalize successfully their existing data for context-based real-time decisions and fast business insights. They benefit from truly relevant content offerings for their known and unknown users across all of their digital touchpoints, enhanced business KPIs and more efficient processes.
PERSONALIZED THROUGH AI.
In order to optimize all digital touchpoints, the ODOSCOPE platform offers AI-solutions out of the box. Each of our many AI-algorithms can be used as stand-alone application or can be combined. Our system is modular giving as much flexibility and adaptability as needed by our customers.
SCALED WITH AUTOMATION.
SPEED AND PERFORMANCE ARE KEY.
The proven world class real-time technology of the ODOSCOPE platform provides customer real-time applications with low latency. As milliseconds matter, the ODOSCOPE platform analyses, calculates and delivers results in less than 20 milliseconds.
DATA PROTECTION MATTERS TO US.
As commissioned data processor ODOSCOPE processes all data only in the name and on behalf of its customers on private clouds on root servers in Germany. There is no virtualiziation software in-between.
AUTOMATED DECISIONS MAKE THE DIFFERENCE.
ODOSCOPE delivers highly automated context-based real-time decisions. There are no manual rules yet pure superfast reliable automation. Based on a superfast data analytics grid the platform allows to calculate high-dimensional correlations and identify patterns within big data resources in milliseconds.
SAVE COSTS AND RESOURCES.
ODOSCOPE employs cost and energy efficient hardware. It means more analytics capacity, more analytics throughput and thus more efficiency.
Through the full automated processes your team resources get saved, your structures relieved and your processes streamlined.
SCALED WITH AUTOMATION.
SPEED AND PERFORMANCE ARE KEY.
The proven world class real-time technology of the ODOSCOPE platform provides customer real-time applications with low latency. As milliseconds matter, the ODOSCOPE platform analyses, calculates and delivers results in less than 20 milliseconds.
DATA PROTECTION MATTERS TO US.
As commissioned data processor ODOSCOPE processes all data only in the name and on behalf of its customers on private clouds on root servers in Germany. There is no virtualiziation software in-between.
AUTOMATED DECISIONS MAKE THE DIFFERENCE.
ODOSCOPE delivers highly automated context-based real-time decisions. There are no manual rules yet pure superfast reliable automation. Based on a superfast data analytics grid the platform allows to calculate high-dimensional correlations and identify patterns within big data resources in milliseconds.
SAVE COSTS AND RESOURCES.
ODOSCOPE employs cost and energy efficient hardware. It means more analytics capacity, more analytics throughput and thus more efficiency.
Through the full automated processes your team resources get saved, your structures relieved and your processes streamlined.
AT ALL TOUCHPOINTS.
Product lists
Newsletters
Recommendations
Banners
Product lists
Product lists with relevant articles for every user – known or unknown. Depending on your strategy, you can boost some items or sell out others. Be as flexible as you need to be, while always acting data-driven and providing highly personalized and situationalized shopping lists to each of your users.
Newsletters
Emails with adaptive contents. Send emails whose content adapts to the situation and needs of your recipients at the very moment they click. Product colour, size and stock availability are taken into account, as well as the browsing and shopping behaviour of your recipients. You just deliver the right content to right time in the right manner.
Recommendations
Automated recommendations matching the user’s interests. Personal preferences + situational attributes = individually relevant recommendations. Recommend your products customer-centrically, data-driven and in real time: Someone like you, who was interested in this product, was also interested in these products.
Banners
Emotionalizing banners at the right place and time. Automatically display the right banners and teasers for each individual user situation. Depending on the user’s current shopping situation, tease the right products, use the right emotionalizing images and thus convert your visitor into a buyer.
Onsite
Offsite
Prints
Ads
Onsite
Individualized product detail pages (PDP), category overview pages, search result lists, product lists, landing pages, checkout process, vouchers etc. – all tailored to the needs of your current user, their personal attributes, their current situation, their browsing and shopping behaviour as well as your stock, your campaigns and your business KPIs. Display highly personalized contents.
Offsite
Personalize and truly customize any touchpoint outside your online shop: your display ads, your newsletter, your parcel inserts. Give your users a 360°, cross device and cross touchpoint shopping experiences without equals.
Prints
Provide your customers a great all-round shopping experience even after the purchase was made by adding customized parcel inserts to your deliveries.
Ads
Which advertising, which colour, which product, which ad text is the right one to be shown? Deliver your ads according to the interests and browsing behaviour of your users – whether known or unknown. Data-driven, automated and in real-time.
YOUR BENEFITS.
Working with the ODOSCOPE Platform brings you in head position.
You activate your data, your business scales with automated processes and your 360° user and customer approach is enriched by artificial intelligence. You orchestrate all your touchpoints for a seamless 1:1 personalization fast and easily and keep full control over all processes via an intuitive dashboard. You can test and preview different strategies and have your figures at hand by ad-hoc drill-down reports.
You make your business growing sustainably.
Monetize your data
Boost your KPIs
Use your own business logic
Modular AI-solutions
Intuitive touchfirst toolbox
Delayless dashboard
Ad-hoc drill-down charts
Data export to any day-to-day tool
Self-learning technology
Easy integration
Fast performance
Fully GDPR-compliant
YOUR BENEFITS.
Working with the ODOSCOPE Platform brings you in head position.
You activate your data, your business scales with automated processes and your 360° user and customer approach is enriched by artificial intelligence. You orchestrate all your touchpoints for a seamless 1:1 personalization fast and easily and keep full control over all processes via an intuitive dashboard. You can test and preview different strategies and have your figures at hand by ad-hoc drill-down reports.
You make your business growing sustainably.
Monetize your data
Boost your KPIs
Use your own business logic
Modular AI-solutions
Intuitive touchfirst toolbox
Delayless dashboard
Ad-hoc drill-down charts
>
Data export to any day-to-day tool
Self-learning technology
Easy integration
Fast performance
Fully GDPR-compliant
SUPPORT AND CONSULTING SERVICES.
Our experienced data scientists stand by your side whenever you need them.
We consider a very close relationship with our customers to be very important and value the exchange in partnership.
In weekly jour fixes we analyze the performance of your digital touchpoints, discuss further strategies and find ways together to grow your relevant KPIs. You will have an assigned customer success manager who supports and monitors your projects on a daily basis.
