Student Customer Success (m/w/x)

ODOSCOPE, based in Cologne, is the world’s first SaaS platform for situationalization, the individually relevant playout of content based on situational characteristics. E-business providers can revolutionize their online communication with it: Based on prescriptive analyses, the disruptive in-memory grid technology adapts all digital touchpoints self-learning to the current situation and needs of each individual user. For this purpose, situational and personal data are combined. Even unknown users can thus be presented with individually relevant content such as situational product lists in full compliance with DSGVO – fully automated and in less than 20 milliseconds. Customer-centricity and corporate goals go hand in hand: online retailers, for example, can incorporate their sales strategy by giving more weight to new products or slow-moving items. Customers such as InStyle, TennisPoint, DefShop and asambeauty benefit from uplifts in conversion rates and sales by 20% and more.

To strengthen our growing Customer Success Team we are looking for a

Your tasks include:

  • Inform our CS team about our clients’ advertising campaigns or any updates on their websites.
  • Gain insights that help us improve our product performance.
  • Analyze our interactive performance dashboard and
    Support us actively in the creation of customer performance reports.

Our demands on you:

  • You love e-commerce – from a customer perspective and/or from a technical/analytical point of view
  • You are fit in dealing with diagrams and data analysis.
  • You are proficient in Excel and PowerPoint or are ready to learn these programs quickly.

You can expect that from us:

A young, colorful team that likes to work together and works with fun and full power to bring our solution to the top of the market. Flat hierarchies and opportunities for everyone to develop personally and professionally and to unfold freely. Our working hours are flexible and our remuneration is fair.

If you are interested in actively participating in our company and becoming part of our team, please send your application documents with your desired starting date and salary expectations to Karen. We look forward to hearing from you.

You think we fit together – you to us and we to you?

Then send us your application – with a short cover letter, resume and last certificate. We are looking forward to you!